Refund and Cancellation Policy

At Shree Ambica Jewellers, we strive to ensure that our customers receive products in perfect condition. However, in the rare event that a product is damaged or the courier seal is broken upon delivery, we offer a simple and transparent refund and cancellation process under the following conditions:

1. Eligibility for Refund:

   • Refunds will only be processed if the product received is damaged or the courier seal is broken at the time of delivery. No other reasons for refund requests will be accepted.

2. Initiating a Refund or Cancellation:

   • If you wish to request a refund or cancel your order, please reach out to us via email at praveensoni419@gmail.com or contact us by phone at +91 9649492217.

3. Timeframe for Requests:

   • Refund or cancellation requests must be made within 7 days of receiving the product. After 7 days, we will not accept any refund or cancellation requests.

4. Verification Process:

   • Once your request is received, we will verify the details. If the return or exchange is approved, we will initiate the refund process.

5. Refund Method and Timeline:

   • Approved refunds will be processed within 48 hours after verification. The refund will be transferred to your account using the original payment method used for the purchase.

By purchasing from Shree Ambica Jewellers, you agree to these terms. If you have any questions or concerns, feel free to contact us.